William Hill Poker Review

///William Hill Poker Review
William Hill Poker Review 2018-01-17T11:34:00+00:00

Why Should I Play At William Hill Poker?

William Hill is considered to be one of the oldest gambling brands in the market and has a stellar reputation across the globe. The company is listed on the London Stock Exchange and has proved to be reliable and trustworthy over the years.

William Hill Poker is very popular with UK and European poker players. Poker players from other parts of the world are familiar with the William Hill brand with regards to sports betting and its online casino offerings but are not very aware of the William Hill online poker offering.

There are multiple reasons as to why poker players can make William Hill poker their favourite poker room. The online poker room offers new players a great first deposit bonus, offers unique poker promotions such as Twister Poker and Speed Poker, has excellent 24/7 customer support and has a great rewards program in place to recognize player loyalty.

We will take an in-depth look at the William Hill Poker offering and cover its pros & cons, download and registration process, online poker software and tournaments, bonuses & promotions, banking options and customer support services.

Pros & Cons

There are pros and cons when playing at any online poker website but the good ones tend to have many advantages and very few disadvantages. William Hill Poker has a stellar reputation in the market because it has succeeded in meeting the expectations of its players while taking care to address their concerns and complaints over the years.

Based on our research and player feedback over the years, we have listed the main advantages of playing at William Hill Poker.


Multiple Online Gaming Offerings: Most online gaming websites either specialize in online poker, sports betting, e-sports or online casino games. This usually requires players to have multiple accounts if they want to access different online gaming options. William Hill allows players to use the same login credentials to access multiple products and services including online poker.

Brand Reputation: The online poker market is one of the most competitive markets in the global gaming industry and most poker operators struggle to capture market share and run a profitable operation over the years. The William Hill brand has been around since 1934 and has developed a brand reputation of being a reliable and trustworthy provider. Poker players especially in the United Kingdom and Europe do not need a lot of convincing to sign-up with William Hill as their market reputation precedes them.

Financial Standing: There are a number of online poker operators out there who run shady websites and resort to unscrupulous actions which often include shutting down their online poker websites without warning and then disappear with millions of dollars belonging to the players. Poker players have been burnt time and time again over the years as online poker operators have scammed them or gone bust due to a lack of funds.

Poker players do not have any concerns when playing at William Hill Poker as the parent company has a strong financial standing and is listed on the London Stock Exchange. The company has been around for ages and players can rest assured that their funds are secure at William Hill Poker.

Customer Support: Most poker players tend to look at feedback concerning customer support before signing up with a new online poker operator. This is because a poker player invariably runs into a situation or is faced with a query that requires attention from the online poker operator.

Poker players want the assurance that when this happens, the online poker operator has a customer support team that is easily reachable and helpful. William Hill Poker’s customer support team meets all of these requirements and are always on standby to help poker players with their concerns.

Areas of Improvement 

William Hill Poker is always looking at ways to improve their online poker offerings and better meet the expectations of its players. The company invests heavily into ensuring that it has the best online poker platform along with robust safety and security measures. William Hill Poker takes its player feedback and complaints very seriously and takes steps to address recurring issues so that their players are kept happy at all times. Some of the areas that William Hill Poker can improve on going forward include:

Not Open To U.S Players: The first thing that we need to point out there is that online poker is banned throughout America with only the states of Nevada, New Jersey, Delaware and Pennsylvania making an exception. Top poker operators such as PokerStars and 888poker have launched online poker operations in these states but William Hill has made no attempt to enter the U.S market nor has the company expressed any interest to enter the U.S. market.

Lack of Variety In Games: William Hill does offer players a lot of variety when it comes to online casino games, sports betting and online poker. However, William Hill Poker has a very limited number of online poker games and poker players have expressed disappointment at the limited variety on offer. Currently, William Hill Poker provides players with Omaha High and Low games, Omaha and Seven Card Stud variants. These poker variants are offered in the form of small buy-in tournaments and low stake cash games.

Mobile App: William Hill Poker did not have a dedicated mobile poker app for a long time and instead allowed users to use their mobile browsers and access the online poker website. The online poker operator has since launched a mobile poker app that is available for both Apple and Android devices. The mobile app is a great way for poker players to play their favourite games while on the go.

The mobile app has great graphics and has a user interface which is easy to setup and use. The app can be downloaded free of charge by using the QR code found at http://poker.williamhill.com/mobile/ or by directly searching for the William Hill app at the Apple or Android store.

Download And Registration Process

William Hill Poker has made it very simple to download its poker software and register for an account. The website lays out three simple steps for players to complete this process and it should take no more than a few minutes, depending in the speed of your internet connection.

After going to the William Hill Poker homepage (http://poker.williamhill.com), players will need to click on the ‘Download & Play’ tab found on the top right hand corner of the screen. This will result in a new window being opened and an automatic download will take place. This is an executable file that is usually downloaded into a ‘download folder’ on a players computer.

Software Download:

Once this download is completed, players will receive a ‘pop-up’ message asking them if they want to run this file. William Hill Poker has also provided players with a screen print of this pop-up to give them step-by-step instructions in installing the software. Players need to click ‘Run’ when the pop-up message appears and then follow the instructions to complete the installation.

The installation process should take no more than a couple of minutes. The William Hill Poker software then gets installed into the player’s computer and once the process is completed, players will get another message informing them that the software is now installed.

Account Registration: Once the William Hill Poker software is installed, players can then double click on the William Hill Poker icon which should appear on their desktop. When the icon is double clicked, the online poker room is launched. First time players will have to first create an account at William Hill Poker.

The account creation process can take a few minutes but this is only a one time process. Players will have to fill in all the mandatory fields which include their full name, username and financial information.  They will also be asked to enter a password to secure their account. Once all of this information is filled, players can submit the same and create their accounts at William Hill Poker.

This is also the stage when players will have to link a banking option to their William Hill Poker account. Players have the option of linking their credit/debit cards or e-wallets to William Hill Poker which allows them to make their first online deposit and then play for real money.

Login & Play: Once the William Hill Poker software is installed and the account creation process is completed, players can then login to William Hill Poker and gain full access to the online poker room. Players can choose to save their password information which means they don’t need to enter this info everytime they access William Hill Poker.

No Download Required: Poker players who do not have a desktop computer or don’t want the trouble of downloading and installing poker software, can take advantage of William Hill Poker’s instant play feature.

William Hill Poker does not have a dedicated mobile app but has put together an instant play platform that allows poker players to use their smartphones and tabs to access the William Hill Poker software from their mobile browsers. While the instant play version may not be as user friendly as a mobile app, it still allows poker players to play their favourite William Hill Poker games while on the move.

William Hill Poker Software:

Since the online poker industry is so competitive, poker operators have to strive hard to make a difference in their online poker offerings to stand out from their competitors. William Hill recently made changes to its online poker software to make it more user friendly and provide its players with better features that allow them to have a seamless online gaming experience.

New Home: Players can click on the ‘Home’ tab and will find a consolidated section that features all of the top games. The new poker software runs an algorithm based on the player’s search history and preferences to determine what games and features gets displayed on the player’s home page. This makes it easy for players to quickly find their games of choice and gain access to the game with the click of a button.

Better Look: The new software definitely has an improved look which makes it easier for players to find the information they are in search of. There is a large main area which displays all the available poker games, a header section that has key player information readily available including unread messages, active bonuses and available tickets.

Games Lobby: Poker players in this day and age have a wide range of online games to choose from and it can be pretty overwhelming and tedious to scroll through the entire list of games to find one that you like. William Hill Poker has put in place great filters in its Game Lobby which allows players to select their preferences and use the filters to narrow down their games of choice. There are personalized and advanced filters that players can use in the Games Lobby. Players can also make use of the classic list view and group view to quickly find and access Sit and Go as well as all cash games.

Personal Space: One of the great features of the new poker software is the ‘Personal Space’ or My Info section. Poker players who are regulars at William Hill Poker like to keep tab on their play and the My Info section gives them easy access to this information. Players will be able to find status updates on their poker bonuses and club status, mange online tournaments which they registered for, have the option to customize the online poker software based on their preferences and manage tournament tickets.

Getting Started At William Hill Poker: Newbies and amateur poker players will benefit greatly by clicking on the ‘Get Started’ tab at William Hill Poker as the online operator has setup a number of features to make it easy for players to learn how to play poker as well as broken down the different types of poker games and poker formats available at William Hill Poker. We encourage poker players who are visiting William Hill Poker for the first time to spend a few minutes going through this section as it will make it a lot easier for you to browse the online poker website and know what it has to offer. We will take a closer look at these key categories below.

Poker School: Hundreds of new players decide everyday to try their hand at poker to see if they can make a living playing online poker and become the next millionaire. Poker unlike other casino games such as roulette and slots is not based on luck and hence players will have to spend time studying the game and learning the tools and trades of being a successful poker player – whether online or offline.

There are a lot of online poker training websites out there including poker training videos on YouTube. The problem that most newbies face when it comes to learning about poker is where to start as they are not sure which poker website or poker video is the best choice for them. William Hill Poker has its own Poker School where it gives players a great breakdown of the game of poker and teaches them the basics of playing poker. Players who would like to check out the Poker School can go to http://poker.williamhill.com/school/how-to-play/

The poker school gives players a brief introducing into how to play poker before going into poker hand rankings, how to play a hand and how to play hold cards. This is a great place for poker players to start their poker education and build from there. Poker School also features a glossary which is great for players to come to terms with the terminology used at the poker tables. There is also information on odds and outs, heads-up and tournament tips.

Poker Formats: William Hill Poker features four different formats and gives players a great breakdown on how each format takes place. The four formats featured are Multi-Table Tournaments (MTTs), SitnGo Tournaments (SnGs), Speed Poker and Cash Games.

Multi-Table Tournaments: These Multi-Table Tournaments are very popular with poker players as they realize this is where the big money is at. As a result, these MTT’s are very competitive and may not be the best place for new poker players to start. A MTT allows poker players to play at multiple tables at the same time and keep progressing, till they get eliminated.

Should they manage to outlast the competition and end up as the final player standing; they end up taking the massive pot. Players are ranked based on their finishing position and end up finishing in the money based on how the MTT has organized its payouts. Players will be able to click on MTT information to find out what percentage is being paid out for each place.

Poker players should have no problem finding MTTs as they can click on the Multi tab in the lobby section. This will show them a screen that lists all the MTT’s on offer and provide them with all the information they need such as buy-in amount, number of players who have already signed up, game type and tournament ID.  If a player is interested in taking part in a particular MTT, they should pay the buy-in and sign-up.

The MTT event will start only when all the seats have filled up. Players who have signed up for the MTT will get a notification informing them that the event is about to commence. All they have to do is click on the ‘Take Me To The Tournament’ button and they will be able to play. If for some reason a player decides to opt out of the MTT before it commences, they can do so by selection the MTT tournament and clicking on the ‘unregister’ button. However, if the MTT has already commenced, then the player does not have the option of unregistering.

SitnGo Tournaments: Sit n Go tournaments are a format that is enjoyed by poker players as the action is fast paced and it is always easy for players to jump into an online poker game at just about any time. These Sit n Go tournaments have a fixed number of seats and the game gets underway as soon as all seats are taken. William Hill Poker starts these Sit N Go games at £1 to give all poker players a chance to participate and see if they can grow their bankroll via these Sit n Go games.

William Hill Poker also has Sit n Go tournaments with higher buy-ins and the prize pools are obviously higher. The highest denomination currently available for Sit n Go events is £500 and the seating is usually limited to 10 per game. There are some Sit n Go events that have their seating limited to 6 and they are usually referred to as 6 seaters. Payouts usually get awarded to the top three players and get credited to a player’s account once the event comes to a close.

Players should have no problems finding Sit n Go tournaments as they are easily accessible from the lobby section of the online poker software. Players can use filters to quickly narrow down on the type of Sit n Go tournament that interests them and then register for the same. They will get a notification when their tournament is about to go live and all they have to do is click on the ‘Take Me To The Tournament’ button to join the game.

Speed Poker: William Hill Poker runs special ‘Speed Poker’ games which are very popular with poker players. These Speed Poker games have an instant fold function which keeps poker player in the thick of the action at all times. The moment they fold on a hand, the software immediately connects them to another Speed Poker game and gives them another opportunity to increase their bankroll.

Speed Poker is growing in popularity because it takes the waiting out of the game of poker and forces players to constantly play. Those who prefer a laid back experience at the poker table will not enjoy Speed Poker but it is ideal for poker players looking for a buzz and for players who do not enjoy time wasting. Speed Poker places the emphasis on the poker player who currently have two options at William Hill Poker.

Players can start playing Speed Poker by clicking on the Speed Poker tab and then choose between Cash Omaha or Cash Hold’em and start playing. Do keep in mind that each Speed Poker table has a separate player pool with different prize pools. If you want to opt out, you can click on the ‘Speed Fold’ button which then automatically enters you into another Speed Poker table.

Cash Games: Cash Games are one of the most popular online poker variants that poker players tend to play at William Hill Poker as the buy-ins are not very expensive and it provides players with an opportunity to cashout quickly.

William Hill Poker offers cash-games with 20 and 100 Big Blinds. This gives poker players a variety of options when it comes to their buy-in. If a player decides to play on a £0.03/£0.06 table, they will be able to win a minimum of £1.20 and a max of £6. Should they decide to go up a few levels and move over to £1/£2 tables, they can then win a minimum of £20 and a max of £400.

There is no set time as to when these cash games start on William Hill Poker. The process is very simple: a cash game commences when two or more poker players decide to get in on the action and comes to an end when the final player leaves. A cap is set on the maximum number of players that can participate in these cash games. Players can access these cash games from the lobby section and use filters to see which game they would like to play.

There are multiple cash games taking place at William Hill Poker at any given point of time. These cash games range from small stakes to games which run at $1,000 + blinds. These cash games have a lot of variety and some of them include no-limit games, pot limit and fixed limit.

Players can choose a table by first determining whether they want to play short or full handed. Players can expect to play close to 60 hands per hour and compete in a full ring against nine players. Once the game starts, a player can decide to leave the table whenever they want and new players can join in, provided a seat is available. Players who want to play one-on-one can choose heads-up cash while players looking for more competition can go up to ten-handed.

Cash games are a great test of a player’s poker skills and the competition is always hot at William Hill Poker. If you are a new poker player who wants to take a shot at cash games, then your online poker strategy becomes a key factor. One way of getting an edge over the rest of the players is to adopt a strategy that is the opposition of what is being used at the table. So if most of the players are playing aggressive, then you might want to go the other way and be passive and see how the game works out for you. At the end of the day, it is about improving your poker strategy and becoming a poker player that can win consistently.

Poker Games

William Hill Poker offers its poker players four different types of poker games. The games on offer include Texas Hold’em, Six Plus Hold’em, 7-Card Stud and Omaha High Poker. The most popular of these online poker variants is undoubtedly Texas Hold’em.

Texas Hold’em: This is the most popular poker game all over the world and one that is played at the World Series of Poker (WSOP). William Hill Poker has games starting with blinds from $0.01 and going all the way up to $600. This gives amateur poker players as well as poker pros a wide range of choices to play their favourite games of Texas Hold’em.

William Hill Poker offers a great explanation of the terminology and concepts used at Texas Hold’em and a quick read should give poker players a better idea on how to play the game. Some of the popular terms used include the buy-in, post blinds, pocket cards, the turn card, the river card, sit down and bet ahead buttons. To find out more about Texas Hold’em, players can visit http://poker.williamhill.com/getting-started/texas-holdem/

Six Plus Hold’em: This poker game is based on Texas Hold’em but comes with a few twists to make that game a lot more exciting. The biggest difference with Six Plus Hold’em is that it is played with a less cards when compared to Texas Hold’em and as a result the action is a lot more fast paced and exciting.

This is a new offering from William Hill Poker and as a result the online poker website is running a number of new promotions to promote this game. Some of the terminology that new poker players will want to familiarize themselves before playing Six Plus Hold’em include terms such as royal flush, flush, straight flush, one pair, high card, two pair, four of a kind and full house.

Six Plus Hold’em games are available at Sit n Go, MTT and cash games. To find out more information about the rules and conditions that govern Six Plus Hold’em games, players can go to http://poker.williamhill.com/getting-started/six-plus-holdem/

7-Card Stud: This is another popular poker game and has been around for a long time. Some of the terminology used when playing 7-Card Stud include ante, sit down, bet ahead buttons, hand rankings, start again and the buy-in. These games can be played by a max of 8 players and William Hill Poker provides players with a great breakdown of the game at http://poker.williamhill.com/getting-started/7-card-stud/

Omaha High Poker: There are a lot of similarities between Omaha High and Texas Hold’em. The biggest difference is that when it comes to Omaha High, poker players are initially dealt four cards when compared to two cards as in the case of Texas Hold’em.

Some of the terminology that players will have to familiarize themselves with in playing Omaha High include post blinds, pocket cards, the turn cards, flop cards, the river card, showdown and hand rankings. To find out more information on how to play Omaha High, players can go to http://poker.williamhill.com/getting-started/omaha-high-poker/

Poker Promotions:

William Hill Poker runs a number of exciting promotions throughout the year. We take a look at some of the current poker promotions available:

Game Predictor: This is a promotion where William Hill Poker tests its players on their English Premier League and Championship knowledge and in return offers them great prizes. Players are encouraged to read the promotion carefully to know what is exactly on offer.

The SnG Ladder: These special tournaments allow players to start out with €1.1 and work their way up to the €500 prize. To find out more information about this promotion, please go to http://poker.williamhill.com/promotions/the-sng-ladder/ladder/

Irish Open 2018: William Hill Poker is giving away 50 packages to the 2018 Irish Open. Please read the terms and conditions carefully to make sure you get the full benefits of this promotion.

€12,500 Twister Races: A weekly Twister race is hosted by William Hill Poker and €12,500 in prize money is up for grabs. To find more information about this promotion, please go to http://poker.williamhill.com/promotions/12-5k-twister-races/twister-races/

€250 FreeBet Freeroll: Players who like to bet on sports or poker players who want to take a break and try their hand at sports betting, can take advantage of this promotion. The FreeBet Freeroll gives away €250 every week in the form of sports freebets.

Exclusive Facebook Offers: William Hill Poker is giving away free bonuses and rewards to players who Like their Facebook page. These are exclusive offers which are available only via Facebook. To find out more, please click Like on the William Hill Facebook page.

€1 Million Bonus Wheel: This promotion is running throughout the month of January and €1 million in prize money is being given away. To find out more information on this special promotion, please go to http://poker.williamhill.com/promotions/missions/bonus_wheel/

Club Bankroll Builder: Poker players who are looking to use their Club Points as buy-in points can take advantage of this special promotion. These Club Bankroll Builder promotions take place on a daily basis and are made available exclusively for Player Club members only.

Twister Sit & Go’s: These are small stake games that allow poker players to start out with little and turn their small buy-in to a cash prize pool worth €100,000. To find out more information about this promotion, go to http://poker.williamhill.com/promotions/twister/sitngo/

Wild Twister: This is yet another new online poker game launched by William Hill Poker and has become quite popular with poker players from all over the world. Players can start playing with just €0.50 and then see if they can go on to win Twister tickets worth €50. Do read the terms and conditions carefully before taking part in this promotion to ensure you take full advantage of the promotion.

Banking Options:

William Hill Poker offers players multiple options when it comes to making deposits and withdrawals. Apart from the traditional methods such as bank transfers and credit/debit cards, there are a number of other options available. Some of these include:

  • Bitcoin
  • PayPal
  • Entropay
  • Skrill
  • Pingit
  • WebMoney
  • Neteller
  • ECO
  • Qiwi Wallet
  • Euteller
  • Giropay
  • POLI
  • Sofort
  • Trustly

Players are advised to check if the banking method they have selected is available for their country as sometimes William Hill Poker does not allow certain banking methods to be used for certain countries. There are also minimum and maximum withdrawal amounts associated with each payment method, so do take the time to read the terms and conditions for the banking method you choose.

Customer Support: William Hill Poker has made it very easy for players to get help from their customer support team.

Phone: Players who prefer to use the phone, can get in touch with customer support representatives on a 24/7 basis. The international Freephone number is : 00 800 3551 3551

Live Chat: This is the best and fastest way for players to get in touch with Live chat support that are available 24/7.

eMail Support: Those who prefer to document their interaction with customer support, can send an email to support@willhill.com or use the contact form found on the help page.

Twitter: Another fast way to get in touch with customer support is to Tweet them. William Hill Tweet support is available from 8am to 11pm London Time and the Twitter handle is @WillHillHelp

Frequently Asked Questions: Before players get in touch with customer support they are advised to take a few minutes and check out the FAQ page. The FAQ page has broken down into different categories to make it easy for players to quickly find the help they require. Some of the categories include My Account, Payments, Promotions, Responsible Gambling, Getting Started and Terms & Conditions.

  • Why am I not able to choose what payment method I want to withdraw funds?

Players must use the same payment method they used to make a deposit to complete their withdrawal. If withdrawals are not possible using this payment method, they have to opt for a bank transfer.

  • William Hill wants me to send age verification documents – what should I do?

This is a one-time verification process. Please send across a photo capture imaged or a scanned image that is completely clear with your information.

  • How should I complete my account verification?

There are multiple ways for account verification to be completed and the FAQ section provides detailed information. Some of the ways include e-mail and Live chat.