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Americas Cardroom, everything you could possible want in a poker room!
Americas Cardroom Review
Americas Cardroom (ACR) was established in 2001 and joined the Winning Poker Network (WPN) in 2011. The online cardroom has had a lot of success over the years and continues to attract poker players from all over the world. Americas Cardroom has grown in visibility with every passing year and is the current sponsor for the Punta Cana Poker Classic which is held in the Dominican Republic every year.
The home page for Americas Cardroom can appear pretty clustered to first time visitors with its black background and multi-coloured text. However after spending a few minutes, players will find that the information is classified very methodically and the neatly placed headings make it very easy for visitors to find what they are looking for. Americas Cardroom promotes itself as being the most trusted online poker website in the United States since 2001.
ACR accepts poker players from all over the world including the United States except for players located in Nevada, Delaware, New Jersey, Washington and Maryland. Since online poker is legalized in only four states in America, many poker players in the United States spend a lot of time playing online poker at ACR. The online cardroom offers players the opportunity to play both free to play as well as real money online games.
Players will have to download the online casino software which is compatible with both Windows and Mac operating systems.
Pros And Cons
The online poker industry is an exceptionally competitive industry and hundreds of online poker websites are forced to shut down on a yearly basis because they struggle to attract consistent traffic, offer exciting poker tournaments and keep players happy. ACR has stood the test of time in this highly competitive industry and that proves that ACR is doing a lot of things right to continue to be a favourite amongst poker players. We take a look at some of the major pros and cons when playing at ACR.
Traffic: Poker players want to play at events that have high guaranteed winnings and for that to happen, an online poker website must have a constant stream of traffic and a healthy database of active online poker players. ACR is currently the second ranked online poker website when it comes to US traffic and usually has thousands of players playing around the clock every single day.
Tournaments & Promotions: ACR runs a number of special promotions for new users and also regularly holds exciting tournaments that poker players from around the world take part in. ACR also has an elite VIP rewards program to make sure that its premier poker players receive a number of special benefits.
Market Reputation: The online poker industry is unfortunately filled with a number of shady operators and dodgy websites that put poker players at risk. ACR is not one of those websites and has a great market reputation that has stood the test of time for the last 16 years.
Player Feedback: The majority of poker players who have played at ACR have good things to say about their online gaming experience. They are happy with the online casino software, the speed of deposits and withdrawals and are also happy with the customer support they receive.
There are not a lot of complaints made against ACR but over the years players have pointed out a few areas where ACR can improve and become even better.
More Balance: Some poker players complain that while ACR does receive a lot of traffic, most of it goes directly to No Limit Texas Hold’em games and other poker variants receive a lesser amount of traffic which makes competition limited. ACR will have to look at promoting different poker variants and run new promotions to ring more balance to their play.
Network Issues: There are times when players have reported getting disconnected from ACR and some of these issues can be attributed to denial of service (DDoS) attacks. ACR does take its online security very seriously and has addressed these issues to ensure that poker players enjoy a seamless experience at the online cardroom.
No Mobile App: While most major online casino and poker operators have invested in a mobile app that is compatible with Android and iOS devices, ACR does not have a dedicated mobile app. ACR has put together a mobile version of its casino that requires players to use their mobile browser to login to the online cardroom. Players must have an existing user account to be able to login to the mobile version.
ACR has stood the test of time and continues to remain as one of the popular cardrooms in the world because players have a consistent and seamless online gaming experience. We take a quick look at some of the player reviews on ACR that have been posted on different gaming review websites.
Pros: Poker players in the United States find it easily accessible and have vouched for ACR’s reliability and professionalism. Players from around the world have also given ACR a high rating when it comes to salient features such as security, brand ethics, customer support, software performance, player competition and overall promotions and bonuses.
Cons: One of the main drawbacks that players gripe about when it comes to playing at ACR is that game selection is limited and most players only engage in Hold’em games. So ACR isn’t for everybody, especially for players who like more variety.
Players tend to say a lot of positive things about ACR and the negative feedback is very limited and mostly has to do with ways in which the company can become more relevant.
Americas Cardroom Download And Registration Process
Go to the Americas Cardroom homepage and click the ‘Play Real Money Poker’ button which automatically starts the download process. The current casino software is a little over 80 MB and can take a couple of minutes to download depending on the speed of your internet connection.
You will then go to the ACR download page, which has three simple instructions to help you install the software and create your account. The casino software should get saved in your download folder and you will have to click on the casino software icon to launch the software. You could be prompted to update the software depending on the version being used – if you get this message, do click yes and you will find the latest version of ACR being installed.
Once you launch the software, ACR will ask you to create an account and prompt you to enter your details which includes a valid e-mail address. The entire registration process should not take more than a minute or two and is very similar to creating an email account. Once the process is completed, you will receive a verification email which requires you to login to your email account and obtain the verification code which must be then entered to verify your ACR account.
Now that everything is setup, the final step is to login to ACR and spend some time getting accustomed to the casino software and ACR. There are a number of different tabs that clearly specify what type of tournaments and games are on offer. You can explore the different tabs to get yourself familiar with the different offerings and games available at ACR or if you are eager to get started right away, you can choose a tournament or game that you would like to participate in and jump right in.
Players who are new to ACR might want to try out the free to play games for a little while just to get themselves accustomed to the casino software and style of play before moving over to real money games. This will give them more confidence and experience in playing real money games and allow them to focus their full attention on the game instead of concerning themselves with navigation and process.
The download and registration process has been setup in such a way that it should be a fast and seamless experience for even novice poker players. However should a player encounter a problem during the download and registration process; they can always reach out to customer support who will be able to lend them a helping hand.
There is a detailed Frequently Asked Questions (FAQ) page that addresses most of the issues that players could face and there is also a 24/7 customer support team on standby to provide real time assistance. The customer support number is available on the top right hand corner of the home page along with a live chat support team. Players can also use the customer support form to leave feedback and expect an email reply. The fastest way to get a response is via the live chat support.
Americas cardroom Bonuses & Promotions
Americas Cardroom has a special tab on its home page dedicated to ‘Promotions’ that is regularly updated with the latest monthly and tournament promotions. Like most online poker websites, ACR offers exciting bonuses for new player registrations. We take a look at some of the bonuses and promotions that are currently on offer:
Americas Cardroom Welcome Bonus:
Poker players who make a first deposit bonus of $25 or more, will be entitled to these three benefits
- A 100 percent match deposit bonus with a cap set at $1,000
- Free cash for a period of 20 days with a cap set at $50
- Automatically enrolled into the $250 New Depositor Freeroll
Players are advised to read the terms and conditions covering these bonuses carefully to make sure they know how the bonuses work and the wagering requirements that cover them.
Elite Military Benefits:
ACR has also put together an elite VIP program that has a military theme to it. There are different levels in the program and each level gives players more benefits and bonuses. There is also a special FAQ page on these Elite Benefits which makes it easy for players to understand how to qualify and what they can expect in return.
ACR runs Hyper-Turbo Sit & Go tournaments which are limited to 3 players each and starts with 500 in chips and has three minute levels. The buy-in for these jackpot games start from $2 and go up to $40. The tournament prize pool is drawn at random and can range from 2 times the buy-in amount to 2, 500 times the buy-in amount which potentially means that a player can win $100k in a few minutes by playing Jackpot Poker.
The Cage is a poker tournament that takes place every Wednesday at 7 pm EST and is best suited for experienced poker players. This is a multi-table cash game that has a time limit to it and has a buy-in of $1,000 + $50 but there are also satellites available for those who cannot afford the buy-in. The timings for these satellite events can be found on the Cage promotion page.
Every Sunday, ACR runs a special that comes with a guaranteed prize pool of $150,000. The event has a low buy-in fixed at $215 and has players starting out with 10,000 in chips. The Sunday Special starts at 3 pm EST and has 15 minute blinds. Players who cannot afford the buy-in, can play satellite events which gives the winner an automatic buy-in. The timings for these satellite events can be found on the Sunday Special promotion page.
Sit & Go 2.0 Gameplay:
ACR has placed an exciting twist on traditional Sit & Go games and has an Amazon link that leads to an eBook that explains in detail how the game works. ACR also provides a step by step introduction and explanation to the Sit & Go 2.0 Gameplay to make it easy for players to learn quickly and be a part of these jackpot games.
ACR also has a special online program called ‘The Beat’ which is a progressive points race that takes place on a weekly basis and does not cost players any money to participate. The player who finishes the week with the most points is eligible to win cash prizes and seats to different ACR tournaments. Poker players will be able to see the amount of points they have accumulated via the ACR leaderboard tab.
Americas Cardroom Download & Play
The success of any online poker room depends largely on the quality of its online gaming software and Americas Cardroom has uses a great casino software that allows players to have a great online gaming experience. It is extremely easy and fast for new players to download the ACR software on their computers and the installation process is a breeze.
New players could take a little while to get adjusted to the ACR casino software as they need to get comfortable in navigating the main lobby, game lobbies, tournament lobbies and individual lobby. This shouldn’t take a lot of time as ACR has ensured that their main and tournament lobbies are extremely user friendly and easy to navigate. There is also a special how to play page on the ACR website complete with screenshots to give players an idea of what they can expect once they install the ACR casino software.
Players should have no trouble in finding the games that they want to play and can also make use of ring game filters when looking for a particulate type of cash game to play. Some of the filters that the ACR casino software has include buy-in type, number of players, different stakes and type of tables.
The ACR casino software also has a master navigator toolbar at the top of the screen which makes it easy for players to control what they get to see. This also makes it easy for players to navigate and switch from online poker to sports or online casino games. Another great feature that the ACR casino software provides is detailed listing of active players and players in waiting.
So players can get real time information on which player is next in-line and their player balance which helps them to decide which player they would like to play against. The online tables have also been designed keeping in mind functionality and aesthetics to enable multi-tasking and help players find real time information easily. There are a number of displays letting players know how well they are performing at the table, the status of the game and upcoming tournaments.
Players who access online gaming sites are concerned about the safety and confidentiality of their personal and financial data as hackers have shown in the past a tendency to target online gaming sites and steal confidential information. ACR uses the latest encryption technology to ensure that its data is protected at all times and is safe from malware and hackers
Americas Cardroom Mobile
Americas Cardroom does not have a dedicated mobile application but has put together a mobile casino site that players can use to access via their mobile browsers. Players have two options of doing this: the first is to go to play.americascardroom.eu and proceed with the login process and the second way is to go to the americascardroom.eu homepage and then click the mobile button.
Players can add the ACR mobile icon to their screen using the ‘add to home screen’ option which then makes it easy for them to launch ACR via the icon. The process is a little more complicated when compared to a mobile app but the mobile version does work well and players should get accustomed to ACR mobile play pretty quickly.
Americas Cardroom Tournaments
There are multiple tournaments that ACR runs on a regular basis but we will break them down into three categories to cover them quickly.
Land Based Tournament:
Americas Cardroom has sponsored the Punta Cana Poker Classic tournament in the Dominican Republic for eight years and offers exciting packages for players to be able to qualify. This 2017 edition of the tournament will take place at the Melia Caribe Tropical Resort from October 24 to 30. ACR is offering packages valued at $4,900 which includes a buy-in to the Main Event which has a $500,000 guarantee, $800 for air tickets, access to the VIP welcome party and the golf club plus accommodation for two at the Melia Caribe.
ACR holds online satellites for the Punta Cana Poker Classic and 120 players qualified for the tournament in 2017.
ACR also put together a special package for the 2017 World Series of Poker (WSOP) Main Event and gave away 50 packages valued at $12,500. The package included a buy-in to the $10,000 Main Event and $2,500 for travel and accommodation. ACR has confirmed that it has plans to run these special WSOP packages on a yearly basis.
Thousands of poker players from around the world would love to take part in high stake poker tournaments or some of the major land based and online poker tournaments in the world but often have to sit out because they cannot afford the buy-in. ACR looks to bridge this gap by regularly running a number of satellite events that cover ACR tournaments as well as other popular poker tournaments and gives its players a chance to win a satellite event and qualify.
ACR has a list of the tournaments that it is running satellite events for and this can be found in the ‘Tournament Schedule’ which is under the ‘Scheduled Tournaments’ tab. Players will find a ‘Satellites to Tournaments’ list which gives them a clear idea of what satellites events are on offer.
ACR runs a number of regular online tournaments that have exciting prizes and also runs special online events with high guaranteed prize pools. Some of the regular online tournaments include Sit & GO 2, High Five November, The Cage, Jackpot Poker, The Sunday Major, Freerolls on Demand and New Tournament Schedule. Players will have to click on the Tournaments tab and then click on Online Tournaments to see the current list of online tournaments on offer at ACR. To find out more information about specific online tournaments such as the buy-in amount, date and time of the tournament, players will have to click on the specific tournament.
Payouts keep changing at ACR depending on the tournament structure and type. Players who would like more information about the payout structure for a particular tournament can do so by going to the ‘Tournament Lobby’.
Players are advised to take the time to go through the ‘Tournament Rules’ section just to make sure they fully comply with ACR regulations and remain aware of the dos and donts at ACR. The online cardroom has a special ‘Tournament Rules’ section under the ‘Tournaments’ tab that has 24 detailed rules and an additional 12 detailed Tournament Cancellation rules. ACR makes it clear that if any dispute arises between the player and ACR, the final decision will be made by the card room.
Fair Play Policy
There are a number of dodgy online gaming operators present in the market who rig their online casino and poker websites to give the house an unfair advantage. Poker players are often weary when it comes to playing at online gaming websites for this reason. ACR makes it clear that it believes in a fair play gaming policy and regularly gets audited by independent gaming firms to ensure that its players know that ACR does not resort to tipping the scales in its favour.
Since ACR is a part of the Winning Poker Network (WPN), its Random Number Generator gets audited on a regular basis by iTech Labs. The independent auditor carried out a detailed analysis on the RNG adopted by WPN and has confirmed that ACR runs a fair gaming cardroom.
iTech Labs is an independent testing authority for gaming companies across the world for over a decade and most of the top online gaming firms in the world get iTech Labs to certify their online gaming rooms. iTech Labs carried out an in-depth analysis on the WPN and found that the practices adopted by WPN meets and exceeds the best practices that online gaming sites are required to comply with. The audit showed that WPN’s online casino software throws up random and unpredictable values when shuffling and dealing cards.
The success of any online poker website depends largely on the number of deposit and withdrawal options it provides to its players, speed of payments, transaction fees levies and overall security. ACR ticks all of these boxes as the online cardroom has tied up with multiple providers which gives its players in America and across the globe multiple options to make deposits and withdrawals. We take a look at some of the most popular financial processing options currently available.
Bitcoin is the number one cryptocurrency in the world and is becoming very popular with online poker players. ACR decided to accept Bitcoins in 2016 and was very happy with the response that it received from its players. Bitcoins allow players to make deposits and withdrawals anonymously, get their transactions processed immediately and not have anything gambling related transactions reflect on their debit and credit cards. It is very simple to set up a Bitcoin account and purchase Bitcoins from a cryptocurrency exchange.
ACR also decided to jump fully in with the cryptocurrency market and announced this year that it is accepting over 60 different cryptocurrencies, giving players from around the world a chance to use a cryptocurrency other than Bitcoin. The online cardroom felt that it was very difficult to determine which cryptocurrency will be the next one to gain prominence and as a result decided to accept over 60 of them.
Some of the cryptocurrencies that ACR is currently accepting include Ether, Dash, Ether Classic, Lite Coin, Monero, Aragon, ZCash, Basic Attention Token, Bancor, Komodo, TenX, Veri Coin, Bitcoin Dark, Blackcoin and Counter Party.
ACR Debit Card:
Players who would like to avail a special ACR debit card can do so by paying a fee of $40. They will be able to use this ACR debit card at retail outlets and ATM machines. ACR charges a fee of $4.95 per month to keep the card active and an additional $4.95 fee for every transfer made using the card. Players will be able to process only one withdrawal to the card each week and this will be restricted to $2,500.
The only debit and credit cards that ACR currently accepts are Visa cards. However US players will not be able to use their Visa debit or credit cards that are registered in America but will be able to use prepaid Visa cards. US players need to make sure while getting a Visa card that it is eligible for international transactions.
Players who prefer the old fashioned way of using a standard check will also be able to do so but do keep in mind that this is a long draw out process. Players will have to pay a fee of $65 for each check and can request a maximum payout of $2,995 which should arrive in about 2 weeks. ACR will waive the processing fee once per month.
Neteller is one of the most popular eWallets in the world and is used extensively by poker players in Europe. Signing up for a Neteller account is very simple and players will then be able to use it to make deposits and withdrawals at ACR. Players will be able to withdraw a maximum of $10,000 each month and transactions will be processed in 24 hours.
Skrill is another popular e-wallet that is widely used around the world. Poker players who use their Skrill accounts can make withdrawals to their bank accounts and also at ATMs. These transactions usually get processed with a 24 hour period.
Player to Player Transfers:
ACR also allows players to transfer money to other players using the player to player transfer option. However there is a minimum rake requirement imposed by ACR and players will have to meet this criteria before being able to withdraw funds that came via a player transfer. This requirement is determined based on the size of the transfer received.
Players who are looking at a cash option can make use of withdrawal methods such as Western Union and MoneyGram. Players who withdraw funds below $300, will have to pay a fee of 10 percent while transfer fees for withdrawals above $300 will be paid by ACR. The maximum cash transfer deposit allowed by ACR is fixed at $1,000.
Americas Cardroom has put together a detailed FAQ page that covers most of the common questions and concerns that players are likely to have. So it is always a good idea to spend a few minutes looking at the FAQ page to see if your concerns have already been addressed.
However if a player is facing an issue that is not addressed on the FAQ, they can always reach out to the customer support team which are on standby to help players immediately.
This is the best option for poker players to immediately get their concerns address. All they have to do is go to the Support page which can be accessed directly from the home page and click on the Live Chat option. Players will then be automatically connected to a live chat representative who will then be able to assist the player.
Live Chat works on a 24/7 basis and players are usually connected to a live chat representative without any delay. For issues and concerns that cannot be solved immediately, live chat representatives will record the complaint and get back to the player at the earliest.
Players who prefer reaching out to customer support via the telephone can do so by calling 877-314-4195. ACR customer support representatives have been well trained to handle player concerns and resolve the issue effectively and professionally.
Many players are not aware that ACR also has a sportsbook that covers a number of popular sports such as baseball, basketball, hockey, F1, football, rugby, boxing, tennis and NFL. ACR sportsbook also accepts bets on horse racing and is opened 24/7 throughout the year. The sportsbook can be accessed directly from the ACR poker software and offers players a full range of sports betting odds on different facets of each game. Players will find it easy to access the sportsbook from the ACR poker room and can use the same login information to access the sportsbook.
Players also have the option of transferring funds from the poker account to their sportsbook account using the Transfer Funds feature and no charges will be applied by ACR. Only players who are over 18 years can access the sportsbook.
ACR makes it clear that it does not provide any information of a players winnings to a third party firm. This means it is completely up to the discretion of the player to decide on whether they want to reveal their winnings and losses to their relevant tax authorities. ACR has also set up a brief FAQ page on the sportsbetting tab that gives players more information on placing sports bets with ACR.
Frequently Asked Questions
How Reliable is Americas Cardroom?
Most poker players want to make certain they are not being conned when playing at an unlicensed online poker website. While ACR does not have an online gaming license, ACR has been in the industry for well over a decade and has a massive number of positive reviews from poker players all over the world. The online poker operator is also financially stable and operates on the reputed Winning Poker Network which is also home to a number of other well-known poker websites such as Black Chip Poker, Pokerking, True Poker, Poker Host and Betcris.
What kind of games can I expect to find at ACR?
ACR specializes in popular variants of poker such as Omaha High/Low, Texas Hold’em, Seven Card Stud High/Low, Omaha and Seven Card Stud. However the majority of poker players at ACR prefer to play No Limit Texas Hold’em and some end up trying their hand at Pot Limit Omaha High/Low and Pot Limit Omaha.
How can American poker players process withdrawals?
Since ACR offers players multiple choices when it comes to choosing their payment provider, American poker players can choose one of the many payment processing options or eWallets that allow them to withdraw their winnings. Some of these options include Skrill and Neteller.
Why does ACR not accept players from certain states in America?
ACR does not accept poker players from Nevada, Delaware, New Jersey, Maryland and Washington D.C. ACR is not accepting players from Maryland because the state has shown in the past that it will go after unlicensed operators and target the online gambling industry. Players from Washington are forbidden because under state law it is a felony to access an online gambling website. Nevada, Delaware and New Jersey are three states in America to have legalized online gambling and only licensed operators are allowed to legally offer their services in these states. Pennsylvania could soon be joining this list as the Keystone state because the fourth state to have legalized online gambling in October 2017.
What should players do if they encounter a server interruption / disconnect?
There have been a few complaints over the years from players who have been disconnected from the network or faced a server interruption while they were in the middle of a game. ACR has taken steps to address and reduce these network disturbances but cannot 100 guarantee that they will not occur during play.
Should there be a network interference or disconnect, player account information for all players will be reset to the last completed hand while players involved with ring games will find all hands in progress cancelled and their balance will reflect their last completed hand.
If the network issues get resolved within a 30 minute timeframe, tournament play will resume as usual. However if the downtime crosses the 30 minute mark, then the tournament will be cancelled.
Does ACR allow tracking software?
ACR is compatible with Hold’em Manager and PokerTracker and the HUDs for both programs function smoothly.